Last updated: November 1, 2026
Every Ink Lane Studio product is printed on demand, just for you. Because items are made to order, we handle returns a little differently from traditional stores. Please read this policy before ordering.
Damaged, Defective, or Wrong Items
If your item arrives damaged, has a printing defect, or is not what you ordered, we will send a free replacement or give you a full refund. To request this:
- Email contact@inklanestudio.com within 30 days of delivery
- Include your order number and clear photos of the problem (and of the shipping label, if the package was damaged)
- No need to send the item back unless we ask you to
Returns for Other Reasons
Because each item is made specifically for your order, we cannot accept returns or exchanges for change of mind, wrong size ordered, or personalization errors entered by the customer. Please check our size charts and review your personalization details carefully before placing your order.
Order Cancellations and Changes
Orders go into production quickly. You can cancel or change an order within 2 hours of placing it by emailing us. After production starts, we cannot cancel or change the order.
Lost or Undelivered Packages
If tracking shows your package as delivered but you cannot find it, please check with neighbors and your local post office first, then contact us within 30 days of the delivery date and we will help. If a package is returned to us because of an incorrect or incomplete address entered at checkout, we can reship it once you pay the new shipping cost.
How Refunds Are Processed
Approved refunds are issued to your original payment method within 5 to 10 business days. Your bank may take a few extra days to show the refund.
Contact Us
If you have questions about this policy, contact us at:
[LLC NAME] (doing business as Ink Lane Studio)
[US BUSINESS ADDRESS]
Email: contact@inklanestudio.com